Frequently Asked Questions

What is tallow and why do you use it?

Tallow is rendered fat from grass-fed cattle. It has been used for centuries as a skin nourisher because its fatty acid profile closely mirrors that of human skin. It is naturally rich in Vitamins A, D, E, and K — nutrients that support skin barrier function, hydration, and renewal. We use only 100% grass-fed tallow, which is more nutrient-dense and ethically sourced than conventional alternatives.

Is tallow safe for sensitive skin?

Yes. Tallow is one of the most biocompatible ingredients for human skin. Because its structure is so similar to our own skin’s sebum, it absorbs easily without clogging pores and is generally very well tolerated, even by sensitive skin types.

What is jojoba oil and why is it in your products?

Jojoba oil is technically a liquid wax that closely mimics the skin’s natural oils. It is lightweight, non-comedogenic, and deeply moisturizing. It helps balance oil production, soothes irritation, and enhances the absorption of other nourishing ingredients.

Are your products vegan?

Our tallow-based products are not vegan, as they contain animal-derived ingredients. We are fully transparent about this. We believe in honest sourcing and use only grass-fed, ethically raised tallow. If you have questions about specific products, please reach out.

Are your products tested on animals?

Never. We do not test on animals.

Are your products made in Canada?

Yes. Every product is handcrafted in small batches in Canada.

Orders & Shipping

How long does shipping take?

Please see our Shipping Policy for full details on processing times and delivery estimates.

Do you ship internationally?

We currently ship within Canada. International shipping options may be added in the future — sign up for our newsletter to stay informed.

Returns & Exchanges

What is your return policy?

Please visit our Return Policy page for complete details.

What if my product arrives damaged?

We take great care in packaging every order. If your product arrives damaged, please contact us within 7 days of delivery with a photo and we will make it right.

Ingredients & Sustainability

Where do you source your ingredients?

We source thoughtfully and prioritize ethical, sustainable suppliers. Our tallow comes from 100% grass-fed cattle and our jojoba oil is certified organic.

How do you approach sustainability?

Sustainability is a core value at Terra Tempo Rituals. We use minimal, recyclable packaging, source ethically, and craft in small batches to reduce waste. We are always looking for ways to deepen our commitment to the planet.

Still Have Questions?

We’d love to hear from you. Contact us here and we’ll get back to you with care.